Promotions

New Spa Packages | 20% Off

Discover our latest spa experiences and enjoy a little extra indulgence. Guests can receive 20% off selected new spa packages until Tuesday 30th June 2026
To redeem this offer, simply select your preferred package from the selected list and your 20% discount will be automatically applied at checkout.
-The Long Exhale
-Restore Me Softly
-Every Day Escape
-Deep Calm
-The Slow Hour
-The Warmth Ritual

Midweek Reset

Enjoy 20% off all Spa treatments on Tuesdays and Wednesdays, at Spa Experience, Welwyn Garden City. With the code Reset20. Offer will run from Monday 6th April until Monday 4th May 2026

Destress and Matcha Package

Celebrate the launch of our new spa at Woolwich Waves Spa Experience with our limited-time De-Stress & Matcha package. For £65 (usually £93), enjoy a 60-minute De-Stress Massage, two hours of thermal spa access, and a Matcha tea served after your treatment. Available to book and redeem from 29th April to 30 May. 

Twilight Spa Experience Package

 Step into the evening and let your worries melt away with our Twilight Spa Experience Package. Available every day from 4pm until close (excluding Old Street), enjoy a blissful 25-minute treatment of your choice (excluding HydraFacial) plus two hours of thermal spa access. It’s the perfect way to unwind after a busy day, and you can book online, over the phone, or in-spa between 1 February and 30 April. 

Opening Offer at New Woolwich Waves Spa

To celebrate our launch, enjoy 20% off all spa treatments at Woolwich Waves Spa Experience. Whether you are booking in for some well-deserved relaxation or treating yourself to a moment of self-care, now is the perfect time!

Simply enter code LAUNCH20 at checkout to receive your discount. This offer applies to spa treatments only and excludes thermal spa access. Offer will run until 30th June 2026.

Terms and Conditions

Twilight Spa Experience Package T&Cs

  • Available at all Spa Experience locations excluding Old Street (Ironmonger Row Baths).
  • Offer valid to book and redeem from 1 February to 30 April.
  • Bookings can be made online, over the phone, or in-spa.
  • Twilight appointments are available every day from 4pm until Spa Experience closure.
  • Package includes one 25-minute treatment (excluding HydraFacial) and two hours’ thermal spa access.
  • Treatments and thermal access are subject to availability.
  • Available for guests aged 16+.
  • Standard treatment and thermal contraindications apply.
  • Full payment required at time of booking.
  • Cannot be used with any other offer or discount.
  • Treatment cannot be upgraded; additional treatments may be added at standard pricing.
  • Booking is transferable to another person.
  • Late arrivals may result in reduced treatment/thermal time.
  • No-shows will be charged in full and cannot be rescheduled.
  • Cancellations must be made at least 48 hours in advance for a refund.
  • Rescheduling is only permitted within the promotional period.
  • Offer may be amended or withdrawn at any time.

New Spa Packages | 20% Off T&Cs

  • 20% off selected new spa packages when booked until Tuesday 30th June.
  • The Long Exhale, Restore Me Softly, Every Day Escape, Deep Calm, The Slow Hour, The Warmth Ritual
  • To redeem this offer, simply select your preferred package from the selected list. A 20% discount will be automatically applied at checkout.
  • Offer available across all Spa Experience Locations
  • The offer cannot be used in conjunction with any other promotions, discounts, or special offers.
  • The offer has no cash value and cannot be exchanged for cash or credit.
  • Bookings can be made online, over the phone, or in-spa
  • Treatments and thermal access are subject to availability.
  • Standard treatment and thermal contraindications apply.
  • Full payment is required at the time of booking.
  • Cannot be used with any other offer or discount.
  • Treatment cannot be upgraded; additional treatments may be added at standard pricing. 
  • Booking is transferable to another person.
  • Late arrivals may result in reduced treatment/thermal time. 
  • No shows will be charged in full and cannot be rescheduled. 
  • Cancellations must be made at least 48 hours in advance for a refund. 
  • Rescheduling is only permitted within the promotional period. 
  • Offer may be amended or withdrawn at any time.

Midweek Reset T&C's

Only available at Spa Experience, Welwyn Garden City
Offer valid from Monday 6th April until Monday 4th May 2026
Bookings can be made online, over the phone, or in-spa.
Available to book Tuesdays and Wednesdays only
Offer applies to all treatments
Treatments are subject to availability.
Available for guests aged 16+.
Standard treatment contraindications apply.
Does not include use of the thermal area.
Full payment required at time of booking.
Cannot be used with any other offer or discount.
Booking is transferable to another person.
Late arrivals may result in reduced treatment/thermal time.
No-shows will be charged in full and cannot be rescheduled.
Cancellations must be made at least 48 hours in advance for a refund.
Rescheduling is only permitted within the promotional period.
Offer may be amended or withdrawn at any time.

De-Stress & Matcha Package T&Cs

This promotional package is available for booking and redemption from 29th April 2026 to 30th May 2026 inclusive at Woolwich Waves Spa Experience only. Bookings may be made online, by telephone, or in person at the spa and are subject to availability. The offer is available to guests aged 16 years and over. Full payment is required at the time of booking to secure the reservation. This package is non-upgradable, however additional treatments may be purchased at standard prices. Bookings are transferable to another person. Cancellations must be made no later than 48 hours prior to the scheduled appointment to qualify for a refund. Cancellations made outside of this period, as well as no-shows, will be charged in full and are non-refundable. Rescheduling is permitted only within the promotional period stated above. Late arrival may result in a reduction of treatment and/or thermal spa time, without entitlement to refund or compensation. This offer cannot be used in conjunction with any other promotion, discount, or package. All treatments and thermal spa access are subject to availability and standard contraindications. The spa reserves the right to amend or withdraw this offer at any time without prior notice.

LAUNCH20 T&Cs

The offer entitles the recipient to a 20% discount off any spa treatment when booked online at spaexperience.org.uk. The offer is only available at Woolwich Waves and excludes Thermal Spa Experience. Offer starts on 29th April 2026 ends on 30th June 2026. To claim the offer, the promotional code LAUNCH20 must be applied at the point of booking. The offer is open to guests over 16 only. This offer cannot be used in conjunction with any other promotions or discounts. The offer is not applicable to Thermal Spa Access or Retail products. The promotion does not guarantee the availability of any specific products or services. No-shows will be charged in full and cannot be rescheduled. Rescheduling is only permitted within the promotional period. Cancellations must be made at least 48 hours in advance to receive a refund. Late arrivals may result in reduced treatment or thermal time. Spa Experience by Better will not accept claims where a promotional code has not been correctly applied at checkout. The promotional code has no monetary value and cannot be exchanged for cash. Spa Experience by Better reserves the right to modify or cancel the offer at any time without prior notice. Standard treatment and thermal contraindications apply. By participating in this offer, guests agree to full terms and conditions

SPA TREATMENTS

Choose from a range of over 50 health, beauty and relaxation treatments at all of our Spa Experience day spa locations.

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