We are proud to be a socially responsible business that puts the health, safety and wellbeing of our customers and our staff first. As part of our Safer, Better, Stronger commitment, we will continue to take steps to ensure our customers and colleagues are safe.
Our approach has been developed in partnership with industry experts to focus on key areas designed to continue to keep everyone in our community healthy and safe.
Arrive on time. If you arrive late, you may have to reschedule your appointment
WHAT SAFETY MEASURES ARE IN PLACE
In addition to the high standards of cleanliness and hygiene already practiced in Spa Experience, we have implemented additional sanitisation measures to protect the health and safety of our customers and our staff including:
Increased cleaning schedules, as well as readily available and accessible hand sanitisation points. All appointments will allow a 15 minute cleaning time between each treatment.
Mask will be worn for all treatments. Gloves and aprons will be worn when applicable.
To book an appointment click here or download the Spa Experience app available on Google Play and Apple Store. If you’re new to Spa Experience, view the treatments and products currently available.
Thank you for your cooperation in helping make Spa Experience a safe space.
FREQUENTLY ASKED QUESTIONS
Am I required to wear a mask?
Face masks are mandatory for close contact treatments.
Are group and couple bookings available?
Yes, we offer a variety of group and couple treatment options. Please enquire at your local Spa Experience.
Can I bring my child?
No, we recommend you come alone to your appointment.
What do I need to know before coming to the spa?
If you’re feeling unwell please reschedule your appointment
Use the hand sanitiser provided when entering and exiting the spa