Treatment & Thermal advice

If you require assistance, our staff will co-ordinate a Spa Experience day specifically designed for your needs. We can also discuss any special requirements you may have, and advise on which treatments are most suitable. To ensure optimum relaxation and to enhance your spa experience, we encourage you to arrive at least 10 minutes prior to your treatment appointments. This will give you time to register and prepare.

As a common courtesy to all our guests, we operate a prompt appointment schedule. A late arrival will reduce the treatment time and will be deducted from the length of the scheduled treatment. Alcohol consumption prior to treatments or thermal spa is not recommended. Please give the therapist feedback as to your comfort levels or particular problem areas. Please note that treatments over 30 minutes include a consultation.

It is recommended that guests shower prior to all body treatments. Changing areas, showers and lockers are provided for your convenience. We request that swimwear is to be worn for the thermal spa experience and some treatments. Undergarments should be worn during all other treatments. After bronzing and waxing treatments we recommend no swimming, showering, Thermal Spa Experience or exercise for 12 hours.

Please leave your valuables in a secure place such as the lockers because most items are removed during treatments. We regret that we cannot accept responsibility for any lost or damaged items.

Using the Thermal Spa

Before using the Thermal Spa Experience we recommend that you shower in the locker rooms in order to remove any residual products from your skin. This will ensure that you obtain the maximum benefit from the experience and limits the likelihood of any possible reaction from skincare applications.

Commence the Thermal Spa Experience in the Hot Rooms. These consist of a sequence of hot dry air rooms with temperatures varying from moderate to intense heats. They are designed to relax you and alleviate muscle tension and pain.

  • Tepidarium, a mild warm room 50-60°C
  • Once acclimatised you can enter the Caldarium, a hotter room 70-80°C
  • Then head to the Laconium, the hottest room at 80-110°C.

There are Kneipp Hoses to cool down your hands and feet whilst relaxing! Then enter the Sauna cabin (dry heat) or Aroma Steam Rooms (moist heat) to further extend your heat experience.

After about 15 minutes, and at regular intervals thereafter, re-hydrate and cool the body by immersing in the Plunge Pool or rub the body with crushed ice flakes from the Ice Fountain. Then rest in the Hammam area and drink plenty of fluids to prevent dehydration. Infused waters are available in the Relaxation Lounge. Spa Experience can provide an induction tour to show you around and show you how to make the most of your Thermal Spa Experience.

@2016 Spa Experience. Spa Experience is a registered trading name of GLL (Trading) Limited, Company Registration Number 04234158 which is a subsidiary of GLL (Greenwich Leisure Limited), a charitable social enterprise and registered society under the Co-operative & Community Benefit & Societies Act 2014. Registered address: Middlegate House, The Royal Arsenal, London SE18 6SX

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